FAQ

Our regular hours of operation during the open season are as follows:

Monday and Tuesday: 5:00pm - 9:00pm

Wednesday to Friday: 9:00am - 9:00pm

Saturday and Sunday: 9:00am - 5:00pm

For other times click here

You should always dress for the weather. Check the Weather Network or our Hours and Current Conditions page for the latest temperatures.

Here's a series of videos demonstrating how to dress for the slopes while keeping warm and dry:

We are located on 119 Street just off the Whitemud Freeway. Take the 119 street exit off the Whitemud Freeway and turn south. Turn right (west) at the traffic lights 300m ahead where there is a wooden sign that says "Whitemud Park". Follow the road down the hill and under the Freeway overpass that will lead you to our parking lot.

Click here to see a map

Please sign up for your lessons ONLINE.

Visit our Employment section from the About Us tab at the top right of this page. Follow the prompts and fill out our online application. Even though most of our hiring is done in the fall, several jobs do become available throughout the season. We keep all applications on file and will contact you if a position does become available.

Public transportation to the front door of Snow Valley is not available. However, there are several bus stops at the entrance of Whitemud Park and on the north side of Whitemud Freeway. The north side of Whitemud Freeway also features a sidewalk that leads right down to Snow Valley.

Yes, our lodge is open for seating and eating, and our concession is fully open. Items from the grill will not be available 1 hour before closing (after 8:00 pm on weekdays and 4:00 pm on weekends).

We actually have 2 Terrain Parks. The Beginner Terrain Park has smaller features that make learning much easier and more forgiving. Our Advanced Terrain Park has comparatively larger features and requires more skill to use the features properly. For a list of features click here: Terrain Park.

Yes, you can book the lodge for wedding receptions, or any kind of event, from May to October. We feature a complete banquet and catering department and bookings are now being accepted for the Rainbow Valley Chalet boardrooms. For further information, please visit The Lodge at Snow Valley website.

Please click HERE to view the full refund policy.

No, Snow Valley does not have a snow tubing facility.

Yes! Rainbow Valley Campground is located immediately next to Snow Valley. For more information on the campground please visit www.rainbow-valley.com

In the event of extreme weather conditions, Snow Valley may limit some facility operations. The decision to do so will be made on a daily basis according to the localized conditions at Snow Valley. Please keep posted to our website www.snowvalley.ca or phone 780-434-3991 to check current conditions and operating status.

Alpine Responsibility Code

There are elements of risk that common sense and personal awareness can help reduce. Regardless of how you decide to use the slopes, always show courtesy to others. Please adhere to the code listed below and share with others the responsibility for a safe outdoor experience.

  1. Always stay in control. You must be able to stop, or avoid other people or objects.
  2. People ahead of you have the right-of-way. It is your responsibility to avoid them.
  3. Do not stop where you obstruct a trail, or are not visible from above.
  4. Before starting downhill or merging onto a trail, look uphill and yield to others.
  5. If you are involved in or witness a collision/accident you must remain at the scene and identify yourself to the Ski Patrol.
  6. Always use proper devices to help prevent runaway equipment.
  7. Observe and obey all posted signs and warnings.
  8. Keep off closed trails and obey area closures.
  9. You must not use lifts or terrain if your ability is impaired through the use of alcohol or drugs.
  10. You must have sufficient physical dexterity, ability, and knowledge to safely load, ride, and unload lifts. If in doubt, ask the lift attendant.

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