Click the button below to learn all about Safety and Risk Awareness
Whether you are just a beginner or an expert, a skier or a snowboarder, a day on the slopes is very exciting. It can also be intimidating for anyone who is just learning. The following Trip Safety Guidelines will navigate you through some of the key areas of preparing yourself for your trip to Snow Valley.
There are many things to remember when preparing for your ski or snowboard trip. While the day will be fun, there are also some rules that must be followed. The rules are in place for a reason, primarily safety of yourself and others. Snow Valley wants you to enjoy yourself, and also want you to be safe. Please view our online guidelines to learn about ski area etiquette, safety tips, and important hill signage.
Snow Valley recommends wearing helmets for skiing and riding. Helmets are mandatory in both the Advanced and Beginner Terrain Parks. Skiers and snowboarders are encouraged to educate themselves on the benefits and limitations of helmet usage. The primary safety consideration, and obligation under the Alpine Responsibility Code, is to ski and ride in a controlled and responsible manner.
What are your hours of operation?
Our UPDATED regular hours of operation during the open season are as follows:
For other times click here
How should I dress?
You should always dress for the weather. Check the Weather Network or our Hours and Current Conditions page for the latest temperatures.
Here's a series of videos demonstrating how to dress for the slopes while keeping warm and dry:
How do I get to Snow Valley?
We are located on 119 Street just off the Whitemud Freeway. Take the 119 street exit off the Whitemud Freeway and turn south. Turn right (west) at the traffic lights 300m ahead where there is a wooden sign that says "Whitemud Park". Follow the road down the hill and under the Freeway overpass that will lead you to our parking lot.
Click here to see a map
How do I sign up for lessons?
Please sign up for your lessons over the phone @ (780) 434-3991. We do registration and are able to accept payment over the phone for lessons with a Visa or Mastercard.
How do I get a job at Snow Valley?
Visit our Employment section from the About Us tab at the top right of this page. Follow the prompts and fill out our online application. Even though most of our hiring is done in the fall, several jobs do become available throughout the season. We keep all applications on file and will contact you if a position does become available.
Can I take the bus to Snow Valley?
Public transportation to the front door of Snow Valley is not available. However, there are several bus stops at the entrance of Whitemud Park and on the north side of Whitemud Freeway. The north side of Whitemud Freeway also features a sidewalk that leads right down to Snow Valley.
Can I get something to eat while I'm at Snow Valley?
Yes, you can get something to eat here. Our menu will be more limited than past seasons however there will be hot and cold items along with bottled beverages and packaged snacks. This season we will also feature an outdoor outlet for coffee, hot chocolate, churros and other quick items.
Do you have a terrain park? What features do you have in the terrain park?
We actually have 2 Terrain Parks. The Beginner Terrain Park has smaller features that make learning much easier and more forgiving. Our Advanced Terrain Park has comparatively larger features and requires more skill to use the features properly. For a list of features click here: Terrain Park.
Can I book my wedding reception at Snow Valley?
Yes, you can book the lodge for wedding receptions, or any kind of event, from May to October. We feature a complete banquet and catering department and bookings are now being accepted for the Rainbow Valley Chalet boardrooms. For further information, please visit The Lodge at Snow Valley website.
What is the refund policy?
Please click HERE to view the full refund policy.
Do you offer 'tubing' at Snow Valley?
No, Snow Valley does not have a snow tubing facility.
Is there a campground at Snow Valley?
Yes! Rainbow Valley Campground is located immediately next to Snow Valley. For more information on the campground please visit www.rainbow-valley.com
Is there a weather policy for really cold days?
In the event of extreme weather conditions, Snow Valley may limit some facility operations. The decision to do so will be made on a daily basis according to the localized conditions at Snow Valley. Please keep posted to our website www.snowvalley.ca or phone 780-434-3991 to check current conditions and operating status.
There are elements of risk that common sense and personal awareness can help reduce. Regardless of how you decide to use the slopes, always show courtesy to others. Please adhere to the code listed below and share with others the responsibility for a safe outdoor experience.
