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Season Passes are refundable if cancelled before November 1, 2019. Refunds or credit may be requested only for serious injury, major medical condition or relocation. Refunds or credits for medical reasons must be supported by a doctor's certificate. All refunds will be issued after written notice is submitted to Guest Services by fax (780-436-5479), by email (firstname.lastname@example.org), or by bringing in a letter in person to Snow Valley Guest Services. Refunds or credit for relocation must be supported by a letter from an employer outlining transfer and employment location.
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