2021-22 COVID-19 Restrictions

Snow Rider

COVID-19 Restrictions at Snow Valley Ski Club

Restrictions Exemption Program

At Snow Valley Ski Club, the health and safety of our community is our fundamental priority. In accordance with this core value, Snow Valley will be participating in the Restrictions Exemption Program (REP) this winter.

This means that in order to access the facility, all patrons and visitors aged 12 and older will be required to provide proof of full vaccination, or proof of a privately paid negative PCR or rapid test taken within 72 hours of service. Valid government-issued ID will also be required for those aged 12 and older.

This will apply to the entire ski hill, both indoors and outdoors. By participating in the REP, and by requiring all of our staff to be vaccinated, we are doing what we can to keep our community healthy and safe while providing the same excellent ski and snowboard experience we have offered for over half a century.

While there are some details yet to be sorted out as we await further guidance from AHS, these are some of the important questions that we can answer right now.

Commonly Asked Questions:

What is the Restrictions Exemption Program and who does it apply to?

The Restrictions Exemption Program (REP) was announced by the government of Alberta on September 20, 2021. Under the program, businesses that require all patrons aged 12 and older to be fully vaccinated or provide proof of a privately paid negative PCR or rapid test taken within 72 hours of service are exempt from certain operational and capacity restrictions. For Snow Valley, implementing this program allows us to provide the safest possible environment for our guests and staff, while also allowing us to provide our services, programming and experiences in a manner as close to normal as possible.

What proof of vaccination is accepted?

What is considered “fully vaccinated”?

Receipt of full COVID-19 vaccination, meaning the full series of a World Health Organization-approved COVID-19 vaccine or combination of approved vaccines, received at least 14 days prior to accessing the facility.

What will the vaccine verification process be for season pass holders?

Season pass holders will be asked to provide their proof of vaccination at the time of picking up their pass(es). Your pass will then be activated and your customer account will be checked as vaccine-verified. From that point on, you will only need to have your season pass scanned to enter the facility and will not need to show proof of vaccination and identification again.

Any non-vaccinated season pass holder that prefers to provide proof a privately paid negative PCR or rapid test (see below for precise definition) taken within 72 hours of service will not have their customer account checked as vaccine-verified. They will be required to show their negative test proof upon each entry to the facility and visit Guest Services to have their season pass activated for that day.

Will medical exemptions be accepted?

You must show proof of a privately paid negative PCR or rapid test (see below for precise definition) taken within 72 hours of service if you are not vaccinated for any reason. Given the number of people that interact within our facility, the nature of the activities, and the risks associated with the Delta variant, all medical exemptions are being accommodated by the provision of a negative test by the individual. There is no need to show proof of medical exemption.

What will the vaccine verification process be for day ticket holders and the general public?

Snow Valley’s facility has a single point of entry where you will be required to show your proof of full vaccination or proof of a privately paid negative PCR or rapid test (see below for precise definition) taken within 72 hours of service. Valid government-issued ID will also be required for those aged 12 and older. Once you have been granted access, you can proceed to Guest Services to pick up or purchase your day ticket.

What about spectators or guardians who are not skiing/snowboarding?

The REP program applies to all people aged 12 and older who are entering the facility, regardless of whether they are skiing/snowboarding or not.

What about children turning 12 on/after January 1, 2022?

All children born in 2009 are eligible for vaccination and are included in the REP proof of vaccination requirements. We are awaiting guidance from the government of Alberta of how the REP program will affect those born in 2010 once the new year begins. We continue to be in talks with local authorities and will inform the public once official guidance has been clarified.

What are the requirements for acceptable negative COVID-19 tests?

The test result must be a written or printed copy that indicates the individual has tested negative for COVID-19 on a Health Canada approved rapid antigen, rapid PCR, or lab based PCR test approved by Health Canada or the lab accreditation body of jurisdiction.

  • Valid test results must be a written or printed copy that clearly outlines the type of test, time of sample collection, clear indication of a negative result, and laboratory that completed the test, if applicable.
  • A photo of a rapid test or result taken offsite will not be accepted
  • A self-test completed offsite or self-produced documentation of a negative test result is NOT valid
  • Do not bring completed self-tests or rapid tests to Snow Valley due to communicable disease risk
  • Tests must not be from the Alberta Health Services public COVID-19 testing system

What are considered acceptable forms of ID?

To maintain the integrity of the REP program, proof of identity will be required of all patrons and visitors aged 12 and older. Proof of identity must be government-issued and include the name of the holder and date of birth. Examples of acceptable forms of identification documents include:

  • Birth certificate
  • Driver’s licence
  • Provincial or Territorial Government issued identification card, including health card (Alberta or other)
  • Métis card, Treaty card, Inuit Status card
  • Permanent resident card
  • Passport

Will there be capacity restrictions?

There are no capacity restrictions for our outdoor areas. Under the REP there are also no capacity restrictions for our Lodge, warming shelters or any indoor area other than our retail space, which is currently required to maintain a capacity limit of 1/3 fire code occupancy.

Will masks be required?

As mandated by AHS, masks or face coverings are required at all times in indoor spaces for anyone over the age of 2, except when eating or drinking.

While masks will not be required in our outdoor space, including in lift lines and while riding lifts, we strongly recommend that masks be worn at all times when physical distancing of 2 meters cannot be maintained.

Even outside, masks are an effective tool to help prevent the spread of COVID-19 and other respiratory illnesses when physical distancing is not possible. All Snow Valley staff are required to wear masks at all times both indoors and outdoors.

Will indoor dining be allowed?

Yes, under the REP there are no restrictions to indoor dining and we are looking forward to welcoming back our guests to eat and drink in the Lodge. There will still be tables and amenities on our deck and the ski hill base for those who prefer to eat outside.

Will you be offering refunds?

Yes, full refunds for season passes and lessons will be offered without question up until November 15, 2021. Should you wish to receive a refund, please contact Guest Services via email at guestservices@snowvalley.ca.

You can view our full refund policy here.

Is your staff vaccinated against COVID-19?

Yes, for the 2021-22 season, all Snow Valley staff are required to be fully vaccinated against COVID-19.

Are there other changes that we can expect?

As we have all experienced since March of 2020, the pandemic and the resulting restrictions landscape is fluid and ever-changing. While this current REP system is the one we have in place at this time, it is impossible for anyone to predict what the scenario will be weeks or months from now. Snow Valley may adapt its policies and protocols if guidance and restrictions change.

We truly and sincerely appreciate your patience and understanding as we continue to do all that we can to provide the safest possible environment and experience for all of our guests, staff, and community.

Other Questions

If you have any questions that are not answered us here, please contact our Guest Services team and we will be happy to assist you.

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